Notice

1. Booking Confirmation

Bookings are confirmed only upon receipt of a 50% deposit of the total package amount. The remaining balance must be paid in full at least 21 days prior to the departure date. Failure to make the final payment may result in the cancellation of the booking without a refund.

2. Minimum Participants

This package requires a minimum of 1 participant and accommodates a maximum of 10 participants.

3. Document Submission Requirements

Clients must submit a valid photo ID and a copy of their passport, valid for at least 6 months from the travel date, at the time of booking. Any other documents required for visa applications will be separately advised upon booking.

4. Changes and Modifications

Requests for booking changes, such as participant names or travel dates, must be submitted in writing at least 30 days prior to the departure date. Availability is subject to circumstances and administrative fees may apply.

5. Late Bookings

Bookings made within 21 days of the departure date are subject to availability and require full payment at the time of booking.

6. Payment Methods

Payments can be made via bank transfer, credit card, or other digital payment platforms. All transaction fees are to be borne by the traveler.

7. Special Requests

Special requests, such as dietary requirements or room preferences, must be communicated at the time of booking. We will endeavor to accommodate them to the best of our ability, but additional costs may apply depending on the circumstances.

8. Refunds and Cancellations

The cancellation and refund policy is provided separately and applies to all bookings.

9. Travel Insurance

We strongly recommend purchasing travel insurance to prepare for unforeseen circumstances.

10. Final Itinerary

The final itinerary, including accommodation details and travel plans, will be provided 15 days prior to the departure date.

11. Contact Information

For bookings, changes, or any other inquiries, please contact MYWT.

1. Traveler-Initiated Cancellation

45 days or more prior to departure: Full refund less a nominal cancellation fee from the deposit (excluding cases involving visas or domestic flight tickets).

30-44 days prior to departure: 75% refund of the deposit.

15-29 days prior to departure: 50% refund of the deposit.

Less than 15 days prior to departure: No refund.

2. Cancellation by MYWT

If a tour is canceled due to force majeure events such as natural disasters or political instability, a 100% refund of the deposit will be provided, along with assistance for rebooking an alternative trip.

3. Schedule Changes Requested by the Customer

Changes requested by the customer will be processed subject to availability and may incur additional charges. If a specific service such as a hotel or transportation is cancelled, the cancellation fee for that service will apply.

4. Visa

Visa fees are non-refundable after the visa application is submitted. If the visa is refused, 100% of the cost will be charged and is non-refundable.

5. Domestic Flight Cancellations

After the ticket is confirmed, any change, amendment, or cancellation will incur additional charges in accordance with the airline’s regulations. These details will be provided to the customer at the time of flight booking.

6. Force Majeure Clause

In the event of force majeure circumstances such as natural disasters or political instability, the customer may choose one of the following:

– 50% refund of the deposit

– Change of itinerary at no additional cost (subject to availability)

7. Refund Processing Period

Refunds will be processed within 14–30 business days from the date the cancellation request is received.

8. Non-Refundable Items

Entry permits, jungle safaris, and other government-imposed fees are non-refundable.

9. Change Policy

Travelers may request an itinerary change or destination change up to 30 days prior to departure; however, this is subject to an administrative fee and availability.

10. Contact for Cancellations and Refunds

For all cancellation and refund inquiries, please contact the MYWT Customer Service Team.

• At present, no services have been secured in advance.
• Rates may vary depending on availability based on the date and time at which the booking is confirmed.
• Rates may change due to exchange rate fluctuations, and the final payment amount will be calculated based on the actual exchange rate at the time of payment.
• Rates may change due to airfare, airport taxes, government taxes, fuel surcharges, and any newly imposed government taxes.
• Additional charges apply for upgrades to the flight class or hotel room category.
• A one-way change fee will apply for changes to regional flight tickets.
• Air tickets are based on Economy Class, and additional charges apply for selecting specific seats.
• Any additional costs arising during travel due to force majeure circumstances—such as route changes, flight changes, date changes, or accommodation changes—shall be borne by the traveler.
• Porter service, laundry, telephone charges, shopping, alcoholic beverages, personal expenses, and food and beverages not included in the group menu are not included.
• Any additional individual costs arising from illness, accidents, hospitalization, or personal emergencies shall be borne by the traveler.
• The cost of services or activities not included in the group itinerary is not included.
• All items not specified under “Tour Price Inclusions” are not included.
• Any additional costs arising from flight delays or cancellations, weather conditions, political reasons, technical issues, etc., shall be borne by the traveler.
• Early check-in / late check-out is not included and will incur additional charges.

🔹 Key Summary Points

• All rates may change depending on availability at the time of confirmation and exchange rates.
• Additional charges apply for flight and hotel upgrades or changes.
• Personal expenses and services outside the itinerary are not included.
• Costs due to force majeure circumstances shall be borne by the traveler.
• Costs incurred due to flight delays or cancellations are borne by the traveler.